Privacy Policy

This Privacy Policy explains how IL MORSO & CATERING S.R.O. , Company ID No.: 24970565 , Tax ID: CZ24970565 , with its registered office at Za Pískovnou 1210/2, Dolní Chabry, 184 00 Prague 8 , registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 446801, email: info@ilmorso.cz , phone: +420 737 362 320 , as the personal data controller processes the personal data of website visitors, customers, individuals making reservations, and individuals who contact us via a contact, inquiry, reservation, or similar form.

1. Data Controller

The data controller is:

• Business Name: IL MORSO & CATERING S.R.O.
• Company ID: 24970565
• Tax ID: CZ24970565
• Registered office: Za Pískovnou 1210/2, Dolní Chabry, 184 00 Prague 8
• Commercial Register Entry: Municipal Court in Prague, Section C, File No. 446801
• Email: info@ilmorso.cz
• Phone: +420 737 362 320

The controller determines the purposes and means of personal data processing and is responsible for ensuring that personal data is processed properly, securely, and in accordance with applicable laws and regulations.

2. What Personal Data We Process

We process only the personal data that you provide to us yourself, or data generated when you use our website.

This includes, in particular:

• first and last name,
• email address,
• phone number,
• information provided when making a table reservation or requesting a private or corporate event,
• the content of messages, notes regarding the reservation, or other information you voluntarily provide to us,
• information required to order a gift certificate, private event, corporate dinner, or other services,
• billing information, if required to issue an invoice,
• technical data related to your visit to the website, in particular your IP address, cookies, device identifiers, and information about your behavior on the website, if these tools are used on the website.

Special Note on Dietary Restrictions and Allergies: If you voluntarily provide us with information about food allergies, dietary restrictions, or other specific requirements related to meals, we will use this information solely for the purpose of processing your reservation, preparing the service, and ensuring appropriate communication with you.

3. For what purposes and on what legal basis do we process data

Processing Reservations, Inquiries, and General Communication

If you contact us via a form, email, phone, or our reservation system, we will use your data to respond to your inquiry, confirm your reservation, process your request, arrange a private event, or handle other follow-up communications. The legal basis is the implementation of measures prior to the conclusion of a contract, the performance of a contract, or, where applicable, our legitimate interest in proper communication with customers and those interested in our services.

Orders for Services, Gift Certificates, and Private Events

If you order a service, gift certificate, private event, corporate dinner, or similar service from us, we process the personal data necessary for the preparation, execution, and administration of the order. The legal basis is the performance of the contract and the implementation of measures prior to its conclusion.

Accounting and Tax Obligations

We must process and store certain personal data to comply with legal obligations, particularly in the areas of accounting, taxes, and related administration. The legal basis is compliance with a legal obligation.

Protection of Legal Claims

We may also retain personal data to the extent necessary for the purpose of protecting our rights and legitimate interests, for example, when resolving complaints, disputes, claims, or compliance obligations. The legal basis is our legitimate interest.

Newsletter and Kitchen News

If you subscribe to our newsletter, we may use your email address to send you information about news, menus, events, coupons, or special offers from IL Morso. The legal basis is your consent, which you may withdraw at any time by clicking the link in the email or by contacting the data controller.

Cookies, Analytics, and Marketing

We may use cookies and similar technologies on our website. We use technical cookies to ensure the website functions properly. We use analytical and marketing cookies only if you give us your consent via the cookie banner. These tools help us measure traffic, evaluate advertising campaigns, improve the website, and display more relevant ads.

4. How Long We Retain Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by law.

• We retain data from contact, inquiry, or reservation forms for the time necessary to process your inquiry, reservation, or follow-up communication, but no longer than 3 years from the last communication, unless there is another legal reason for longer retention.
• We retain data related to orders for services, gift certificates, private events, or corporate dinners for the duration of the contractual relationship and subsequently for the time necessary to protect legal claims.
• We retain accounting and tax documents for the period specified by applicable laws.
• We retain data processed based on consent—such as for newsletters or marketing cookies—for the duration of the consent or until it is revoked.
• We retain technical logs and cookies according to their specific expiration periods and the settings of the cookie bar.

5. To Whom Personal Data May Be Disclosed

We do not transfer personal data to third parties for their own marketing purposes. However, personal data may be disclosed, to the extent necessary, to our verified vendors who assist us in operating the restaurant, website, reservations, communications, marketing, analytics, accounting, or IT services.

These may include, in particular:

• web hosting providers and website administrators,
• email and communication service providers,
• reservation system providers, if used for reservations,
• providers of payment, accounting, or billing tools,
• accounting, tax, or legal advisors,
• providers of analytics and advertising tools, such as Google, Meta, or Seznam, if these tools are used on the website,
• IT service and technical support providers.

These service providers process personal data only to the extent necessary and based on appropriate contractual, technical, and organizational measures.

6. Transfer of Personal Data Outside the European Union

Some providers of technical, analytical, or marketing tools may also process personal data outside the European Union or the European Economic Area. If such a transfer occurs, it takes place only when the conditions set forth by law are met, in particular on the basis of a decision on adequate protection, standard contractual clauses, or other appropriate safeguards.

7. Cookies

We may use cookies and similar technologies on our website.

• Technical cookies are necessary for the proper functioning of the website and cannot be disabled without limiting the website’s functionality.
• Analytical cookies help us measure traffic and improve the website’s content.
• Marketing cookies help us evaluate advertising campaigns and display more relevant ads.

We use analytical and marketing cookies only if you give us your consent via the cookie banner. You can change or withdraw your consent at any time in the website’s cookie settings.

8. Your Rights

In connection with the processing of personal data, you have the following rights in particular:

• the right to access your personal data,
• the right to rectify inaccurate or incomplete data,
• the right to erasure of personal data, provided that the legal conditions are met,
• the right to restrict processing,
• the right to object to processing based on a legitimate interest,
• the right to data portability, provided that the processing is based on consent or a contract and is carried out by automated means,
• the right to withdraw consent at any time, if the processing is based on consent,
• the right to file a complaint with the Office for Personal Data Protection.

You may exercise your rights using the contact information provided in this policy. We will respond to your request without undue delay in accordance with applicable laws.

9. How to Contact Us

If you have a question regarding the processing of personal data or wish to exercise any of your rights, please contact us at:

• IL MORSO & CATERING S.R.O.
• Za Pískovnou 1210/2, Dolní Chabry, 184 00 Prague 8
• Email: info@ilmorso.cz
• Phone: +420 737 362 320

10. Final Provisions

We may update this policy from time to time, particularly in the event of changes to our services, the technologies we use, or legal requirements. The current version of the policy is always available on this website.

Effective as of: June 16, 2026